Cancellation insurance with our partner Flixy
Subscribe to PREMIUM cancellation insurance
Take advantage of the many advantages of our premium insurance: Cancellation easily and quickly, without reason, without proof, no steps to take, response from your insurer within 48 hours
Premium Insurance in a nutshell...
Covered event: Your inability or your desire not to leave, for any reason
Examples of events: Broken leg, fear of a new wave of Covid-19, change of mind, etc. Any reason is valid
Reimbursement: Reimbursement of cancellation fees with deduction of a 30% excess with a minimum of €50
Conditions: No document or proof to provide, no minimum, refund by credit card, cancellation possible up to and including the day of departure
Proof to be provided: None
Discover in detail the General Conditions of our Premium Insurance
Subscribe to COMFORT cancellation insurance
Comfort Insurance in a nutshell...
Covered event: Any unforeseeable event, beyond your control, which prevents you from leaving
Example of events: Illness, obtaining a salaried job, death of a loved one, redundancy, court summons, etc.
Reimbursement: Reimbursement of cancellation costs with deduction of an excess of €30 for medical reasons, 20% with a minimum of €50 for all other reasons
Conditions: Proof to be provided, refund by credit card, cancellation possible up to the day of departure included
Proof to be provided: List of documents to be provided to justify the cancellation of the stay
Discover in detail the General Conditions of our Comfort Insurance
You wish to cancel your stay
-Notify the campsite as soon as possible
-Be up to date with your payments for the stay
Declare your claim by email: sinistre@neat.eu or on the website: help.neat.eu indicating the number of your contract, your first and last name, your home address, the telephone number where we can reach you , The reason for your declaration
